Make It Happen Consultants

Make it Happen Consultants

Make it Happen Consultancy is proud to have developed The Consortium of Social and Ethical Consultants (COSEC).

All consultants that apply to be a member of COSEC sign a Code of Conduct which states they will:

1. Ensure that the project undertaken is sustainable so that clients can be supported in the long term.

2. Take a balanced view in everything they do to maximise the benefit to all involved.

3. Lead by example, treating people with dignity and respect.

4. Be responsible for their actions.

5. Ensure that all people involved with MIHC will be treated fairly.

6. Ensure that honesty and integrity are at the heart of all decisions made.

7. Aim to develop healthy relationships in all that they do.

8. Ensure active communication and discussion with all clients, staff, associates and partners.

9. Ensure that all decisions made are based on sound evidence and experience.

10. Will remain true to MIHC’s mission, vision, values and guiding principles.

We wanted to make sure that our consultants follow our ethics and provide the best service possible to all our clients so we have also undertaken strict evaluation of their previous work, their own values and ethics and their knowledge of the social sector.

Details of our consultants are as follows:

Adrian Ashton

After reading business in Cambridge, Adrian worked with one of the top 100 PR consultancies in the UK before taking on various management roles within a wide variety of social enterprises, charities and enterprise support bodies.

These experiences enabled him to ‘turn around’ an ailing specialist social enterprise support agency into a nationally recognised body and gained him recognition as an authority on social enterprises from local, regional and national organisations including government departments and Bank of England.

He has used this position, along with his knowledge of the changing environment and policy context in which social enterprises operate, to deliver support to local groups and national projects to high acclaim. This appreciation has been not only from the direct individuals and communities his work has impacted upon, but others, including support agencies and international governments. It has also led to his being invited to be an occasional writer for national and regional publications.

Arthur Laflin

An accomplished Consultant/Mentor with extensive commercial experience in senior management and board appointments in a range of industries within the UK, Papua New Guinea and Australia.

Currently Principal of ABL Human Resources, established in 2002 to provide business consulting and advice to small/medium sized companies and specializing in Performance Management. Also qualified workplace trainer and assessor.

Grad CGLI (Management), Diploma of Business, Fellow Inst Leadership & Management, Member Inst of Consulting. Coach/Mentor (University of Bath, SFEDI, Business Link trained and accredited)

Clare Cooper

Clare Cooper has over 10 years’ of experience in the field of Human Resources and people management. Clare started her career at The Big Life Group of social businesses and charities, during which time she also gained a Masters Degree in Human Resources Management from Manchester Metropolitan University and became a member of the Chartered Institute of Personnel & Development. Clare has worked as a consultant since 2006 and provides HR support for organisations who don’t have, or need, an in-house HR team. The range of services Clare offers includes employment law advice, training and coaching, development of policies and procedures and assistance with recruitment, appraisal and supervision. Clare also provides step-by-step guidance with the handling of people management issues including absence management, disciplinary, grievance and performance.

Geoff Kennedy

Geoff Kennedy has a wealth of knowledge and practical experience in assisting business development & growth, as a business consultant, mentor or coach. His approach is based upon Customer empathy, putting the customer’s needs and experiences at the heart of your business and engaging people and process to focus on delivering real value. He Builds efficient teams who are focussed, measured and work well too deliver in a efficient and pleasant working environment.In a recent engagement, Geoff worked with a charitable organisation projecting a significant short term loss, as a team we engaged at all levels, focussed on the job in hand and implemented a leadership program, continuous development of the workforce, improved communications and implemented measureable and achievable targets that are regularly reviewed. Not only did we return a significant profit, our funders saw the improvement and offered more work, we noticed several soft business benefits, labour turnover reduced to almost nothing, staff absence was cut by 50%, and the company is a nice place to work. No Need for redundancies and their future looks great. In this instance the charity took control of its destiny, achieved more value for less activity and the customers feel they get a great service, this feedback was offered to the Funders who rate the company amongst its top service providers.

Helen Baldwin

My expertise centres on delivering strategic business improvement and change in a public private partnership environment. I balance a genuine desire to help people and see them get the best from themselves with a practical and focussed approach to getting things done. I established Parakeet Consulting Limited in 2009, delivering business improvement services to clients including Wokingham Borough Council and Thames Water.

Previously, I spent five years as a senior director in a major PLC delivering a wide range of improvement strategies including: corporate responsibility; peer review; business excellence; and transformation and transition of major public sector outsourced contracts. I have 15 years operational management experience in highway engineering.

I am passionate about working with people and teams to help them fulfil their potential and to enable them to deliver excellent services to the community.

Mary-Louise Clark

Mary-Louise has over ten years experience working as a facilitator, trainer and coach, throughout the Public and Private sectors. As a freelance member of the facilitation teams at both The Innovation Space in Department for Business, Innovation and Skills and the iLabs based at University of Essex and with her own clients, she designs and delivers away days, team effectiveness, strategy and policy planning and team building sessions for all levels in organisations from Boardroom to shop floor. She is also a specialist communication skills trainer who works with both groups and individuals on leadership style, presentation and influencing.

Mary-Louise has been involved in a huge variety of projects with a wide client base from Whitehall Departments and Government Agencies to High Street Retail Chains, Multi National Companies, Charities, Further Education and Lloyds Syndicates.

Her clients include Marks and Spencer, Selfridges, St Helena Hospice, Essex and Herts PCT, Wellcome Trust, Leadership Foundation for Higher Education, Apollo Management, Roche Products, UBS, Beazley, Cabinet Office, NHS Executive, HMRC, DH, BBC, UKPS, Foreign Office, BIS, DCSF, DCMS, DfE, Boston University, Crown Prosecution Service and Cadbury Schweppes.

Ruth Livesey

Combining experiences accumulated in the private, public and social economy sectors, Ruth is a strategic thinker, confident in project design, management and evaluation, investigative and perceptive, able to generate action and facilitate the journey to solution. With a keen interest in enterprise support, Ruth has extensive experience in the social economy, community development and women’s enterprise development strategies. Key skills and experience include: research and analysis; policy and strategy development; monitoring and evaluation; social accounting; stakeholder engagement and consultation; managing organisations and teams; project design and delivery; financial management.

In business since 2006, Ruth has successfully delivered a range of contracts, involving: social enterprise development; business planning, strategy development; operations management, legal structures and governance, project design; research and evaluation, financial systems design and implementation and social accounting.

Prior to this, she built the social enterprise: Women’s Business Network (NW) Ltd, building a membership of fifty networks across the North West region, representing over 5,000 women in business. Ruth has a Masters in Social Enterprise at Liverpool John Moore’s University, awarded with Distinction.

Sarah Wearing

Experienced business manager and coach with over 11 years of consulting background in public, private and third sector organisations plus around 20 years in business.

Sarah comes equipped with bags of common sense and a pragmatic but challenging approach which facilitates change and innovation whilst allowing for a level of intuition and the human factor. Superb listening skills and the ability to analyse, focus and draw out important and urgent priorities in scenarios to achieve objectives and a sustainable and where possible shared way forward. Covers all sectors, with particular experience in networked and membership type organisations , rural, tourism, manufacturing and small business support.

Sue Martin

Sue Martin is an experienced chief executive with extensive knowledge of the public and not for profit sectors. She is a qualified company secretary and has a particular interest in helping Boards become more effective. Sue has excellent leadership and management skills with the ability to “take people with her”. She has a strong blend of strategic and communication skills, enthusiasm and commitment and a reputation for delivering high quality results. She has gained considerable experience in managing change while maintaining high levels of performance and excellent customer service. She has a reputation for being innovative and self-motivated with the credibility to influence at a high level

Ben Crouch

Ben Crouch is an experienced consultant with a career profile ranging from a head of department at the British Council, Founder and Managing Director of his own business and Director of a medium sized charity. This breadth of experience has ensured a deep understanding of the operational demands of leading a charity. Ben has been a Trustee of voluntary sector organisations since he was 21 holding various executive positions including Vice-Chair of HARP (present), Chair of Manchester Citizens Advice Bureau and Treasurer of the George House Trust. He has expertise in organisational governance, strategic and business planning, restructuring services and identifying and implementing efficiency savings. Ben has a successful track record in trust fundraising, is an outstanding project manager and is passionate about the role of the Third Sector in improving the quality of people’s lives in a healthy and inclusive society.

Alba provides research, management support and training for the third sector and is run by Julia Stafford and Sally Neath who have delivered successful contracts together working nationally, regionally and locally over the past seven years. We have substantial experience of working within and for voluntary sector organisations as trustees, Directors, project managers and research consultants.

Our recent work includes:

Research and feasibility studies

Strategic and Business Planning

Supporting collaboration

Governance and leadership support

Training courses in Fundraising and Risk & Resilience

Alba is on the NCVO 2011 list of approved consultants and registered with NAVCA. We are members of the Social Research Association.

Katherine Stoessel

Katherine, director of Beyond Conflict Ltd, is a human relations and conflict resolution specialist with extensive skills and experience in mediation, coaching, facilitation, training, program design, cross-cultural communication, and restorative justice. Currently based in North Oxfordshire Katherine provides individual and team coaching and regularly mediates interpersonal and team disputes in the educational, voluntary, public, and private sector throughout the UK. Her mediation course is endorsed by ILM (Institute for Leadership and Management).

Globally she has designed and facilitated dialogue and conflict resolution interventions in Eastern Europe and the Balkans, West Africa, and Central Africa for several International NGOs.

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